Unhealthy Wolf. That is the title that marks the controversy launched by the singer Diogo Piçarra, who resorted to social networks to level the finger at a restaurant and which within the meantime gave rise to a conflict of Unhealthy Wolves.
The publication made by the artist on Saturday, December 10, shared pictures of two bins ordered by Uber Eats on the LoboMau Tasca Moderna area, in Charneca da Caparica. “At present it was not sufficient that the day wasn’t excellent with the defeat of our workforce, we determined to order some ‘tapas’ from the Lobo Mau restaurant, and that is what arrived”, he stated, whereas exhibiting the doses of hen wings and damaged eggs.
The general public grievance reached greater than 578 thousand followers that Piçarra has on the social community and the controversy rapidly reached the ears of Pedro Levy Saramago, the proprietor of the area opened in February. At NiT, the proprietor assumes the error. “To err is human (…) However the fault is totally mine. It was a mistake and, if he had known as me, I’d have instantly made the refund and brought a brand new order myself, as I’ve finished on different events.”
Diogo Piçarra is, in keeping with Saramago, an everyday buyer of the area. “He already made a number of requests, he even got here right here to select up the orders, and he by no means revealed something optimistic”, he laments, underlining the truth that the artist didn’t contact him earlier than making the publication.
On Instagram, Piçarra revealed that “by the app it’s not potential to complain or ask for a refund” and that “the restaurant quantity gave a blocked sign”. The proprietor of LoboMau Tasca Moderna maintains that he can be keen to rectify your entire scenario.
“In spite of everything this, I despatched him a private message once more to apologize and to be able to refund the quantity and make a brand new supply”, he notes. “He responded by accusing me of getting finished the whole lot on function. What he did could be very ugly. And also you accuse me of doing it on function? How are you going to say that? Who do you suppose? We do not even know who the request is for after we’re making it.”
He admits, nonetheless, lack of coordination and failure, each his and the kitchen’s. “In the summertime, the individual operating the kitchen needed to have an operation and the workforce collapsed. In the meantime, we accepted the problem of the Pink Cross and acquired Ukrainian refugees, who we helped with dwelling and work. The workforce is new and has been massively profitable, however to err is human”, he justifies. “We acquired so many requests. It’s true that these two requests have been incomplete. No person would ship it in that format. And it is true that I ought to have finished the verification earlier than submitting. It was a failure.”
The businessman assumes that he has been working in catering for 15 years and that he lives it “passionately”. “I labored at festivals, at Uber Eats, now at this restaurant. We have serviced bands from Pearl Jam to the Arctic Monkeys. I’ve by no means had any issues with anybody, and after they come up, I deal with them. The client is at all times proper.”
Even so, he’s damage by Piçarra’s public criticism. “It was a very pointless scenario”, he shoots, earlier than additionally revealing that the musician’s spouse additionally left a menace by written message. “She stated that so far as it was as much as her, we would not have any extra prospects. She herself as soon as had a household restaurant that went bankrupt. She is aware of higher than anybody what it is prefer to work in restoration. And now they do it to different folks? Doesn’t make sense.”
Even with all of the impression attributable to Diogo Piçarra’s public grievance, Pedro Saramago ensures that LoboMau Tasca Moderna is working higher than ever.
“We’re the area right here within the space with essentially the most orders on Uber Eats and I not have free tables for this 12 months”, he notes. “Clients have been vital, they’ve been supportive, sending heat messages. They’ve given unimaginable power.”
The controversy might finish there, have been it not for the echoes of this dispute to achieve the opposite facet of the Tagus. Within the kitchen of Lobo Mau, within the middle of the capital, chef Hugo Guerra watched with astonishment and concern the thrill that was rising on social networks.
Because the starting of the 12 months, the title of the area has created a number of issues and this new controversy has generated some doubts within the public: in spite of everything, what Large Unhealthy Wolf was Diogo Piçarra speaking about? Though the artist clearly recognized the area in his publication, the same names triggered the messages acquired by each house owners.
“I instantly acquired 50 to 60 messages warning me in regards to the matter, which have been speaking in regards to the Large Unhealthy Wolf. He has been very boring ”, confesses to NiT the chef of the signature kitchen area, opened in 2019 subsequent to Saldanha. Because the opening of the opposite Large Unhealthy Wolf on the South Financial institution, and regardless of the gap, errors have adopted each other.
“There are prospects who make reservations on the different Lobo Mau after which arrive at mine and do not have a desk as a result of it is full. They even requested me for the complaints e book”, she says. “We acquired calls complaining that Uber Eats didn’t arrive, that the hamburger was chilly. I do not promote hamburgers.”
It might be a mere unintended case of mistaken identification, have been it not for this dispute to have lasted for no less than ten months, roughly since Lobo Mau Tasca Moderna was inaugurated. “Once I created the area, I went to see the registration to see if the title was already registered. As I noticed that it was not, I assumed the price of registration, which I proceed to pay since 2019 ”, he factors out.
Pedro Levy Saramago additionally defends that his model is registered and that it has been used since 2017, when he began promoting hamburgers at festivals. “Our Unhealthy Wolf title has been available on the market for seven years. We have now already offered to folks all around the world, from NOS Alive to Growth Competition”, he assures.
Hugo Guerra’s accusations go additional. “Their lettering is similar as ours. We actually have a stone wall and so do they. I nonetheless do not perceive what the target is”, he criticizes. What might have been resolved out of court docket now appears doomed to finish up in court docket.
“We have already invited the proprietor to return right here to speak about this, however apparently he would not wish to know. I by no means received a solution from them. Something. Zero. We handed the matter over to the legal professionals, however that takes time”, provides the chef of the Lisbon restaurant.
For his half, Pedro Saramago accuses the opposite Large Unhealthy Wolf of precisely the identical factor. “I’ve tried to speak to him a number of instances to know his causes, however I by no means received a response. I don’t perceive why I’m now utilizing this example that’s occurring to me to achieve visibility.”
“He desires to reap the benefits of this to get just a little extra fame for his restaurant”, he shoots. “This reservation confusion was even good for him, as a result of we at all times have a full home. We have now been available on the market for a few years, folks know us, we have now our personal identification. He should not be fearful about any of that. They’re fully totally different ideas.”
With no understanding in sight, Hugo Guerra is making an attempt to calm the hosts and take away the title of his area from the controversy. “I spoke straight with Diogo Piçarra, I instructed him that he could not be taking it with no consideration. He apologized immensely and listening to me, he thought it was another reason to reveal folks. He stated he did not wish to trigger me any hassle and I invited him to return and meet the actual Large Unhealthy Wolf.”